Primary Care Billing Services for US Practices | ClaraRCM
Primary Care Billing

Primary Care Billing Services for Independent US Practices

ClaraRCM's primary care billing services code every E/M visit accurately, capture the G2211 complexity add-on that most practices leave on the table, and coordinate Annual Wellness Visit billing correctly, so your practice collects what it has already earned from every longitudinal patient relationship.

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90% Of Primary Care E/M Claims CMS Estimates Qualify for G2211
~$16 Average G2211 Reimbursement Per Qualifying Visit
Up to 19% Of E/M Visits Reported As Undercoded Nationally

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Why It Matters

What Makes Primary Care Billing Different, and Where Revenue Gets Missed

Primary care billing centers on evaluation and management, or E/M, coding for office visits, along with Annual Wellness Visits, preventive care, and referral coordination. Because most primary care revenue comes from E/M levels 99202 through 99215, small documentation gaps compound quickly across a high volume patient panel.

One of the biggest missed opportunities is HCPCS add-on code G2211, which pays for the added complexity of being a patient's ongoing, longitudinal point of care. CMS estimates G2211 will be submitted on roughly 90% of primary care E/M claims, yet many independent practices still are not billing it consistently on every eligible visit. The American Academy of Family Physicians notes that G2211 applies broadly to established patient relationships, and CMS confirms the rules directly in its official G2211 FAQ. Getting Annual Wellness Visit billing right matters just as much, since AWVs billed the same day as a problem focused E/M visit require modifier 25 and correct documentation to avoid denial. Strong coding support paired with clean claim submission is what keeps this revenue from quietly disappearing.

Primary care biller reviewing E/M coding levels and G2211 eligibility for a patient visit

Every E/M visit is checked for G2211 eligibility before the claim is submitted.

The Problem
The ClaraRCM Fix
G2211 is eligible on most established patient visits but rarely gets billed consistently.
Every qualifying E/M encounter is automatically flagged for G2211 eligibility before submission.
Annual Wellness Visits billed the same day as a problem focused E/M visit trigger denials.
AWV and same-day E/M visits are coded with correct modifier 25 usage and documentation support.
High visit volume leaves little time to check E/M levels against actual documentation.
Every E/M level is reviewed against documentation before a claim ever goes out.
Free Tool

G2211 Revenue Opportunity Calculator

CMS estimates G2211 qualifies on roughly 90% of primary care E/M visits. See how much revenue your practice could be missing based on your current capture rate.

Roughly how many established patient office visits your practice bills each month.

Estimate what share of eligible visits currently include G2211.

$6,000
Estimated Monthly G2211 Revenue Left Uncaptured
At this volume, closing the gap to CMS's estimated 90% eligibility ceiling could add roughly $72,000 per year.

Based on a national average G2211 reimbursement of approximately $16 per visit and CMS's 90% primary care eligibility estimate. Actual results vary by payer mix and documentation.

Want ClaraRCM to Review These Numbers?

Send us your visit volume and capture rate and we will follow up with a free, no obligation review of your G2211 revenue opportunity.

2026 Coding Reference

Primary Care CPT and HCPCS Codes for 2026

A quick reference for the codes that drive most primary care billing. Rates are approximate national Medicare figures using the 2026 conversion factors of $33.40 (non-APM) and $33.57 (qualifying APM participants); commercial payer rates vary.

CodeServiceNotes
99202 to 99205New patient office or outpatient E/M visits, by complexity levelVaries by level
99211 to 99215Established patient office or outpatient E/M visits, by complexity levelVaries by level
G2211Visit complexity add-on for longitudinal primary care relationships~$16 nationally
G0438Initial Medicare Annual Wellness VisitSeparately payable
G0439Subsequent Medicare Annual Wellness VisitSeparately payable
99341 to 99350Home or residence E/M visits, now G2211 eligible starting 2026Varies by level and setting

G2211 requires the underlying E/M base code and cannot be billed alone. Verify current payer specific rates and modifier 25 rules before submission.

Our Process

Our Primary Care Billing Process, Step by Step

Documentation review icon for primary care billing process step 1 STEP 01

Encounter Documentation Review

Every visit note is reviewed to confirm the E/M level and check for G2211 eligibility based on the patient relationship.

E/M coding icon for primary care billing process step 2 STEP 02

E/M Leveling and Coding

CPT codes are assigned based on documented complexity, avoiding both undercoding and overcoding.

Preventive service coordination icon for primary care billing process step 3 STEP 03

Preventive Service Coordination

Annual Wellness Visits and same-day E/M services are coded together correctly, with modifier 25 applied when required.

Claim submission icon for primary care billing process step 4 STEP 04

Claim Submission and Follow-Up

Clean claims are submitted daily, and any denial is worked promptly rather than written off.

Why Practices Choose ClaraRCM

A Primary Care Billing Partner Built to Capture Every Dollar Already Earned

1

G2211 Built Into Every Encounter

Eligible visits are flagged automatically instead of relying on staff to remember a new add-on code.

2

AWV and E/M Coordination

Same-day preventive and problem focused visits are coded correctly the first time.

3

Documentation Matched E/M Leveling

Every code reflects exactly what the clinical note supports, protecting both revenue and compliance.

4

Current on 2026 PFS Updates

Our team already bills the expanded G2211 home visit rules and current Medicare Physician Fee Schedule changes.

5

Referral and Care Coordination Support

Billing keeps pace with the high volume of referrals and coordination work primary care generates.

6

A Dedicated Primary Care Team

Your account is handled by coders who work primary care claims daily, not a generalist rotation.

The Impact

What Changes After ClaraRCM Manages Your Primary Care Billing

Ranges below reflect typical industry benchmarks for primary care practices before and after implementing structured billing support.

MetricBeforeAfter ClaraRCM
G2211 Capture Rate10 to 20%Approaching 90% eligibility
E/M Visits UndercodedUp to 19%Reviewed and corrected
AWV Same-Day Denial RateElevatedReduced through correct modifier use
Claim Denial Rate10 to 15%Under 5 to 8%

Figures represent industry-standard benchmark ranges, not a guarantee. Actual results vary by payer mix, documentation quality, and patient panel.

Generalist vs Specialist

Generalist Billing Staff vs a Primary Care Billing Specialist

G2211 alone is new enough that most in-house billing teams have not built it into their routine workflow yet.

Generalist Billing Staff

  • G2211 rarely billed consistently, even on eligible visits
  • AWV and same-day E/M visits occasionally miss required modifiers
  • E/M levels assigned quickly without a documentation cross-check
  • Limited bandwidth to track new PFS updates like the 2026 G2211 expansion

ClaraRCM Primary Care Billing

  • G2211 eligibility checked and applied on every qualifying encounter
  • AWV and same-day E/M visits coded with correct modifier 25 usage
  • Every E/M level reviewed against documentation before submission
  • Coding workflow updated as soon as new PFS rules take effect
FAQ

Common Questions About Primary Care Billing

What is primary care billing?

Primary care billing covers coding and claims for office visits, Annual Wellness Visits, preventive care, and referral coordination, centered mostly on evaluation and management, or E/M, codes.

What is CPT code G2211 and how does it affect primary care revenue?

G2211 is a Medicare add-on code that pays for the added complexity of serving as a patient's ongoing, longitudinal point of care, and CMS estimates it qualifies on roughly 90% of primary care E/M claims.

Can G2211 be billed with an Annual Wellness Visit?

Yes. As of the 2025 Medicare Physician Fee Schedule update, G2211 can be billed alongside an Annual Wellness Visit when a separately identifiable E/M service with modifier 25 is also performed.

How much does G2211 typically pay?

The national average Medicare reimbursement for G2211 is approximately $16 per qualifying visit, though the exact amount varies by locality and the applicable conversion factor.

What CPT codes are used for Annual Wellness Visits?

G0438 is used for the initial Annual Wellness Visit, and G0439 is used for subsequent Annual Wellness Visits, both of which are separately payable under Medicare Part B.

Why is E/M coding accuracy especially important for primary care practices?

Because the majority of primary care revenue comes from E/M visit levels, small coding errors compound quickly across a high volume patient panel, and industry data shows up to 19% of E/M visits nationally are undercoded.

What is the difference between 99213 and 99214?

Both are established patient office visit codes, with 99214 representing a higher level of medical decision making or time than 99213, based on documented complexity of the visit.

Do commercial payers reimburse G2211?

G2211 is a Medicare specific HCPCS code, and commercial payers are not obligated to reimburse it. Coverage varies by payer and should be verified before billing G2211 on non-Medicare claims.

Can G2211 be billed for telehealth visits?

Yes. G2211 is on the Medicare telehealth services list and can be billed with eligible office and outpatient E/M visits delivered via real time audio and video telehealth.

What changed with G2211 in 2026?

Starting January 1, 2026, G2211 expanded to home and residence E/M visit codes 99341 through 99350, in addition to the original office and outpatient E/M codes.

How does ClaraRCM help primary care practices capture G2211 revenue?

ClaraRCM checks every qualifying E/M encounter for G2211 eligibility automatically, rather than relying on staff to remember to apply a relatively new add-on code.

What information do I need to start a free primary care billing audit?

A recent sample of E/M claims, visit documentation, and billed codes is enough for ClaraRCM to begin a free primary care billing audit.

Ready to Capture the Revenue Your Practice Already Earned?

Get a Free Primary Care Billing Audit
Clear Claims. Confident Revenue.
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